Support

Jump to a section

1 Signing in and your account
2 Pairing with your partner
3 Amari Pro
4 Features and privacy
5 Privacy and terms

Need a hand with Amari? Support is by email, and every message is read by the developer.

To help us sort things out quickly, please include your device model (for example, iPhone 15), your iOS version, and a short description of what happened.

We usually reply within 1 to 2 business days.

Many questions are answered below, so it may be worth a quick look before you write.

1. Signing in and your account

Amari uses Sign in with Apple only. There is no separate password to create or remember.

How do I delete my account?

In the App, go to Settings → Delete account. This deletes your account and its associated data. Deletion is permanent.

Deleting the App from your phone does not delete your account, and it does not cancel a subscription. If you have Amari Pro, cancel it separately (see How do I cancel my subscription?).

2. Pairing with your partner

How do I connect with my partner?

One of you creates an invite code, either from the pairing screen after onboarding or later in Settings. The other person enters that code in their copy of Amari, and your accounts are linked.

My invite code is not working

Invite codes expire after 48 hours. If yours has expired, create a new one and send it to your partner. Only share a code with the person you intend to link with.

Can I use Amari without a partner?

Yes. Tap “Maybe later” on the pairing screen to skip pairing and use the App on your own. You can link with your partner from Settings whenever you are ready.

How do I unlink from my partner?

Go to Settings → Leave & start over. This unlinks you from your partner.

3. Amari Pro

What plans are available?

Amari Pro is an auto-renewing subscription, available weekly, monthly or yearly. It is billed through your Apple ID.

Does my partner need their own subscription?

No. One Pro subscription unlocks Pro for both partners in a linked couple.

How do I cancel my subscription?

You can cancel at any time in either of these places:

On your iPhone: the Settings app → [your name] → Subscriptions.
In Amari: Settings → Manage subscription.

Deleting the App does not cancel a subscription.

How do I get a refund?

Subscriptions are purchased through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.

I subscribed, but Pro is not showing

In the App, go to Settings → Restore purchase. Make sure you are signed in to the same Apple ID you used to subscribe. If Pro still does not appear, email us and we will look into it.

4. Features and privacy

Add it from your Home Screen like any other widget: touch and hold an empty area, tap the add button, then search for Amari. For a step-by-step guide, go to Settings → Widgets in the App.

The AI assistant is part of Amari Pro. It only sends information to our AI provider, Anthropic, after you allow it, and you can turn it off at any time in Settings.

Why does Amari ask for my location?

Location is only used to show the distance between you and your partner. You can turn it off and set your city manually instead.

5. Privacy and terms

For full details on what Amari collects and how it is used, read our Privacy Policy. The agreement that covers your use of Amari, including subscriptions, is in our Terms of Use.